Here are features that I like: Access: Log in to your account and have permanent access to hundreds (depending on the plan you’re paying for) of devices all at your fingertips. This is a serious win. I can hop onto any computer that has a browser or use an app on my phone to gain instant access to all these devices. Access by invite: You can easily share a link for the users to give you access. This does not count toward your permanent access list. File sharing: The ability to share files is seamless. I can repair corrupt files by a simple drag and drop. Price: Low cost solution per device. No matter what plan you select, this is comparable to its competition but comes with more features and convenience. Screen recording: I can record a repair job and share the recording with all the other admins easily. This saves me the step of using another program to make the recording and uploading. Android app: There are two different types of applications for Android. One is a server, which is for your client. The other gives you access to the server. These are well thought out programs. Here are features that are on the road map that I am looking forward for its implementation: • iOS support. • Improve image quality • Improve speeds • Sound is only available for WebRTC connections for now. They plan to add sound for WebSocket connections as well • Multi-monitor support

I have been using this for the last 4-5 months and it has been working on almost all laptop desktop scenarios. This helps me to get to the machines that are behind corporate firewalls. I also tested remote support with auto installation and an uninstallation system, which is very handy as well. They also keep improving the product, which is one of the best traits you can ask for. I am managing three macs and 4 PCs remotely and occasionally supporting family and friends too. Now they can catch up on this because Teamviewer was complex for them to set up!

It's simple, plugins everywhere, and an andoid app (though I'm on ios).