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G2

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4,920 reviews
  • 7 profiles
  • 12 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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4204
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G2 Reviews

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Star Rating
4204
689
82
26
50
SS
Swas S.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Great Platform for Brand Awareness and Positioning

I like the grid reports and the ability to use them the widgets on our marketing collateral and landing pages. Same goes for the badges. The ability to add funds to the G2 wallet makes it easier for us to generate more reviews over time, and the review snapshots and quotes as well as reference pages help us consolidate the reviews in a meaningful way to make more sense for our customers. Our account managers have always been very proactive with any and all requests trying to help us out whenever possible.
TM
Tommy M.
12/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

G2 is a powerful tool for brand awareness

Ease of use, customer support, Number of features
Spencer C.
SC
Spencer C.
12/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good for exposure and validity, intent did not work as well for us

The badges and custom page is very powerful when showing to prospects.

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HQ Location:
Chicago, IL

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@G2dotcom

What is G2?

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.

Details

Year Founded
2012
Website
www.g2.com