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G2

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4,920 reviews
  • 7 profiles
  • 12 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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G2 Reviews

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50
Katie T.
KT
Katie T.
12/03/2024
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

G2 is my favorite

I really enjoy our rep. She responds quickly and is very resourceful. G2 has a lot of features that help us promote our organization. I like that you can see when a review has been submitted before it posts. I also like that reviews can be incentivized.
Juliah M.
JM
Juliah M.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Comprehensive & Valuable but Requires Time & Resources

The comprehensive offerings that are available within the dashboard Are great because they provide deep insights into your target audience and allows you to tailor your Marketing messaging and even relay those insights to the sales organization.
Jon-Eric C.
JC
Jon-Eric C.
12/03/2024
Validated Reviewer
Review source: Organic

Very interesting data, even for a smaller company

They layers of info/data it provides for us: existing customers, prospeccts active in the sales cycle, and net new targets. Also, given my level of HubSpot knowlege (above average) the integration was very easy to get set up and workflows created to alert the right people into our system

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Chicago, IL

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What is G2?

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.

Details

Year Founded
2012
Website
www.g2.com