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G2

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4,922 reviews
  • 7 profiles
  • 12 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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4204
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G2 Reviews

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4204
690
82
26
50
Courtney F.
CF
Courtney F.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Lots of valuable data to leverage.

The integration between Hubspot and G2 is great! It makes operationalizing G2 data quick and easy. Creating campaigns that leverage that data has been valuable to our organization.
Matthew T.
MT
Matthew T.
12/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Interesting signal - but limited by category noise

Great potential source of lead interest, solid integrations, and the ability to use valuable badges in marketing materials
Emily S.
ES
Emily S.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Too expensive for overall value

I like that we have the ability to incentivize customers and that it identifies it in the review. It makes it a lot easier for us to capture customer feedback.

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Details

Year Founded
2012
Website
www.g2.com