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G2

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4,922 reviews
  • 7 profiles
  • 12 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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InsertChat

3 reviews

Product Description

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

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G2 Reviews

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Profile Name
Star Rating
4204
690
82
26
50
Hayley P.
HP
Hayley P.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to manage

G2 makes it really easy to use and manage to reviews. There are a lot of integration options that make it easy to give internal teams visibility. The support you get from the G2 account management is really helpful and quick.
CC
Caitlynn C.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to work with & Great insights!

G2 has been a great way for us to gain insights from our customers. It helps provide a seamless way for them to provide us feedback while also boosting our brand on their platform.
Zach E.
ZE
Zach E.
12/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Good for Reviews, but Not Great for Lead Gen

I like that it shows social proof for my product if someone is looking on G2. I also like the badges it gives that we can display on our site.

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HQ Location:
Chicago, IL

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@G2dotcom

What is G2?

G2’s review platform helps B2B buyers make decisions based on trusted peer feedback. B2B sellers can also utilize G2’s Marketing Solutions to gain valuable and actionable insights.

Details

Year Founded
2012
Website
www.g2.com