The idea of having verified reviews is excellent. Maintaining certain standards and minimum requirements helps to establish trustworthiness. Unfortunally, actual execution is really bad and customer service interactions are inappropriate.

G2 has been instrumental in showcasing our software's strengths and building social proof. The platform is intuitive and easy to use, with straightforward features. Their customer service team is responsive and supportive, always quick to provide helpful guidance. Being on G2 has positively impacted our visibility, as many prospects trust the reviews and badges when making purchasing decisions. It’s reassuring to know we’re meeting our audience where they’re already looking for insights.

Overall, account managers have been responsive and knowledgeable. G2's portals make setting up a profile and running review campaigns incredibly simple.