Automated customer support 24/7. Improved customer interactions with automated responses all round the clock. Lesser queue time for customers

Helps a lot in providing customer support seamlessly and efficiently without the actual presence of a customer care executive 24/7. It really gets the job done

Working with an excellent team. The support not only from our CSM but the technical team is fantastic - they can't do enough for us! Other key factors are that it's really easy to use - the interface is very user-friendly and has a lot of functionality - the language support is great. I love that Futr is a developing product and they're always keen to share new functions by communicating in person - so it's not reliant on me having time to spend in the platform checking for notifications and reading guides.