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Fusion Connect

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38 reviews
  • 3 profiles
  • 12 categories
Average star rating
4.2
Serving customers since
2003
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Fusion Connect Reviews

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22
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2
AK
Audrey K.
09/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Happy Customer

I like our new rep she has been most heloful and supportive.
MS
Matthew S.
Director of IT Ken Ganley Automotive Group
09/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Fusion helps keep costs down while providing amazing customer service

We rely on and use Fusion services everyday and have not regretted or move to thier services. Integrating thier services with our equipment be it PRI hadnoff or a data circuit handoff is always super easy. Fusions strong point is thier customer service. With them I always get fast responses and resolutions. We have 54 rooftops and the telecom services can be headache but Fusion helps us stay on top of everything. When contracts are up they shop the best underlying carrier to help keep our costs down. Without them I would be forced to hire someone just to manage all of our telecom services. One of the Fusion services we enjoy the most is Fusion eFax. The implementation is quick and easy and the service is reliable. By using this service we have been able to eliminate most of our costly POTs lines.
Victor C.
VC
Victor C.
09/27/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

The Account Executive Team at Fusion is Second to None!

Our use case for Fusion Connect is a combination of Production and DR Production and in both cases, we are extremelt happy with it. We are using more of the contact centre solution for our IVR Frankly, what keeps your business is Reina Fernandez as we have had different account reps over the years but her stable forces, her combination of technnical, sales, connections is beyond expectations and appreciated

About

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HQ Location:
Atlanta, Georgia, United States

Social

@FusionConnectSM

What is Fusion Connect?

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.For additional details, visit Fusion Connect or call +1-888-301-17 1.

Details

Year Founded
2003
Ownership
NASDAQ:FSNN