After several months of challenges and being utterly frustrated of the lack of response and professionalism with my former payroll service , I decided to respond to a solicitation email from Chris at ProPayroll and request further information about their service and product. From the initial conversation in was impressed. Liking what I was presented, I decided to move forward with ProPayroll. From the very beginning their implementation team, including Danielle, Greg and Ysoris have been absolutely phenomenal! I highly recommend ProPayroll to my fellow Human Resource peers.

The one constant is service. Anyone who answers the phone is warm, knowledgeable, and no matter how rudimentary or repetitive the question, is always polite, willing and able to quickly and efficiently answer the questions and get us through the payroll process as quickly as possible.

What I like best about ProPayroll honestly is the exceptional customer service I receive every time I call. The software is very powerful and as a new user I had many questions. I never felt uncomfortable calling for help. I have learned so much from these interactions and I actually enjoy doing the company payroll. I know that no matter what issue may arise, someone at ProPayroll will be there to assist me and guide me.