I’ve been using Fullbay mainly for data entry and overall, it’s been a solid tool for managing shop operations. One thing I really like is how everything is organized in one place. Entering invoices, work orders, and customer information is pretty straightforward once you get used to the system. It definitely helps speed up the data entry process compared to doing things manually or across multiple platforms. The fact that it’s cloud-based also makes it easy to access from anywhere, which is super convenient.

Fullbay has made it easy to create service orders for our techs and to keep track of the time spent on jobs

I appreciate Fullbay's extensive systems for managing customers, vehicles, techs, billable time, parts ordering, and inventory, which give us more data than we've ever had with any other software. I like having so much data available for making management decisions. It's also great that Fullbay continually improves and keeps up with technology, including by integrating AI as that develops in our world. I know that Fullbay is building the product to best serve their very diverse customers' needs, and being part of the customer advisory board is a privilege for us, giving us the opportunity to give feedback to the Fullbay decision makers. I value the specific reports Fullbay provides, like those on tech productivity, which help us assess where individuals are doing well and where the shop can improve as a whole.