I most like the organization of my wallet of customers. To have a pipeline and can see every my customers.

The only free tool which can do everything: 1. It has CRM & Sales Dashboards 2. It can give CRM & Sales Reports 3. It has Email Integration 4. Easy Email Marketing / SMS Marketing 5. Marketing Automation possible 6. You can do Appointment Management 7. You can manage leads

For really no cost this is a worthwhile CRM system to use for many biz types. Gives you great client database and tools to organize and access