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FPT.AI

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4.6 out of 5 stars
40 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2017

Profile Name

Star Rating

30
8
2
0
0

FPT.AI Reviews

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Profile Name
Star Rating
30
8
2
0
0
Verified User in Real Estate
UR
Verified User in Real Estate
03/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

marketing manager

|FPT.AI
I work in the HR department, and recently our organization started using FPT AI Mentor from FPT to support our internal training programs. From a management perspective, the dashboards are extremely valuable. They allow us to track the effectiveness of each training campaign and monitor learning progress across different departments in real time. With these insights, we can quickly identify gaps, adjust training strategies when necessary, and ensure that our programs deliver real impact.
YT
Yến Chi T.
03/25/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Handles High Call Volumes Well, Though Integration Needs Careful Setup

|FPT.AI
Working in a bank’s customer service call center means dealing with a constant high volume of calls every day. Using FPT AI Voice Agents has helped us manage this pressure much more effectively. The system can handle large volumes of inbound calls while also supporting outbound campaigns like customer satisfaction surveys. This allows us to maintain consistent communication with customers without overloading the team. The variety of regional voice options is also a plus, making interactions feel more natural and relatable for different customer groups.
Tuan N.
TN
Tuan N.
Regulatory Affairs Data Analyst at Johnson & Johnson
03/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Advanced Virtual Assistant

|FPT.AI
FPT.AI is user-friendly, with ease of Integration

About

Contact

HQ Location:
Hanoi, VN

Social

@fpt_ai

What is FPT.AI?

FPT.AI is a platform offering comprehensive AI solutions developed by FPT Corporation, a leading technology and IT services company. The platform provides a range of artificial intelligence services, including natural language processing, speech recognition, and computer vision, aimed at transforming businesses and enhancing customer experiences. FPT.AI is designed to automate business processes, improve customer engagement, and drive digital transformation across various industries. Their solutions cater to diverse needs, such as virtual assistants, chatbots, and OCR (optical character recognition) technology, helping organizations improve efficiency and productivity.

Details

Year Founded
2017
Website
fpt.ai