Started with Forkable in 2017 and have continued with them throughout my time at 2 small-medium size companies. Highlights in order of importance: Customer service is friendly from the start, attentive, and pro-active. There is little I need to think about and if I screw up by cancelling everyone’s meals, the team catches it minutes later. In general, support emails get turned around quickly and I can always count on that. Quality of restaurants and delivery make them an easy choice to carry over as I start at new companies. Variety, quality and packaging keep employees happy. Delivery couriers are usually very pleasant and always on time. User experience is also easy and appealing. I’ve never had an employee find Forkable confusing. As an admin, it’s easy to manage from start to finish - add new people, set holidays, order on behalf of an executive. I can download files quickly for full visibility, such as members list and invoices.

Forkable is easy to use both as an admin and for our employees. It is great to have a service that provides plenty of options from two different restaurants.

I really enjoy the ability to reach out to a human contact at the company who, in real time, would be able to help us correct any mistakes, give us etas if/when any delays occurred and in general could help implement any changes we needed for our users.