Best Bug and issue tracking tool for team. Easy to raise a bug and assign. Implementation made easy for us to use frequently. Customer support was exceptional. We get immidiate responce while we request for support. It is integrating with most of the dev tools so that we dont need to worry on dev stack. Features like source control and mail updates are very helpfull.

Monitoring the status and progress of reported issues

BUGtrack has great ease of use. Provides a larger number of features than any software in the market. It has great customer support Its implementation is quite good for testers and developers With many features, the frequency of use is more than expected. Also, its integration is good enough.