The new Flowingly features have been beneficial for our organisation, particularly the AI Process Map generator and the process map file upload. With the new Process Map File Upload functionality, we can take old maps, workshop notes, or high-level discussions and quickly get the start of the map into Flowingly. This saves time on admin work. The AI Process Map generator also provides a substantial head start on process mapping. It removes the blank-canvas headache and gives you time before a workshop to get your head around a basic version of the process, so you can start thinking through the edge cases earlier. The Flowingly team have been incredible in their support to getting us up and running.

By nature, I find it challenging to create and follow process maps. In my experience, the typical static products available on the market tend to be used only once; after they are implemented, they are rarely revisited except when training a new person. As a result, these maps quickly become outdated as processes change. With Flowingly, however, the process map is actively used every time the process is carried out, allowing for ongoing, iterative updates. What truly stands out for us is its ability to ensure that everyone works consistently. We always know the current status of any project/process, and since most of our teams consist of just one person, if someone is unexpectedly away, anyone else can easily see their progress and what tasks remain. I also love the community of sharing - were are so busy across the sector sharing processes with each other not only cuts done significant time but also allows us to collectively brainstorm and imporve the way we all work.

Flowingly is well-designed, particularly on the automation side of things. The software is easy to deploy, and the Flowingly team is very responsive. Flowingly's strong and growing presence in the local government sector is also a plus for us.