As a Fire Marshal First Due allows me to be much more organized, productive, and efficient. The database includes every building in my jurisdiction along with building data imported from the County Assessor’s Office. I was able to set up my fire prevention and community risk program in First Due in accordance with NFPA 1730. I use First Due to manage permits, plan reviews, inspections, and risk analysis. First Due gives me the flexibility to build in my process so my work is code compliant and consistent. The inspections module is very user friendly. I was able to create a basic fire inspection checklist for engine company inspections and a more detailed inspection checklist for more complex occupancy inspections. I also built inspection checklists for every type of permit that I issue and inspect. The best part of First Due is that I can use the report module to pull data back out in a usable format. All my previous software couldn’t offer that. The mapping allows me to visualize the buildings in my jurisdiction with preplan icons and fire hydrant locations. I've added different map layers. The basic layer provides icons for basic fire equipment locations for use by emergency responders. When they click on the icon, they can see photos or pdf files relating to the icon. The detailed layer provides detailed fire code and building construction related icons and graphics for use by inspectors. I've been a fire marshal for 40 years. I've used most of the fire prevention related software. First Due is by far the best software I've used in my career. Using First Due I feel confident that I'm providing a high level of fire prevention services to my community in an organized, productive, and efficient manner. In addition, the database that I'm building will be able to serve our community into the future. Other things I like about First Due include: regular updates, great customer support, and the flexibility to adapt to my process.

Having accessible pre plans for the crews. Community Connect, Willingness to listen to end user and implement the changes.

First Dues customer service is top notch. Fist due is always open for input from fire departments for enhancements. Their understanding of our needs and able to accommodate them.