Customer Service is the best of all the vendors we considered. In admission software, each school's needs are so different. We have found with previous vendors that once you get set up with them, they aren't as willing to work with you. SchoolAdmin has been just the opposite - they have always gone out of their way to help us better utilize their system. In addition to being responsive to calls and emails, they also offer 2 areas that we have found particularly helpful. One of them is a weekly office hours webinar that addresses specific topics and allows for participants to ask questions. This has been conducted over Zoom. The second is a live chat feature that we utilize regular for small questions. They always respond within the hour, and if they aren't able to solve the issue immediately, they keep you updated on the status. I have used several different education-related vendors in the past, and I would say the customer service at SchoolAdmin is the best I've encountered among that group.

The start up process for our school has gone very smoothly. Our onboarding specialist Jessica has been available to us every step of the way.The set up phone calls. These are informative and they are always followed up with an email with videos and step by step guides.

SchoolAdmin is easy to use and customer service is super responsive.