I am a "newbie" to Finale. The level of training and responsiveness is second to nothing I have seen in this industry or most others. I have primarily worked with Chinh and Mike so far and am really happy that I made the decision to go with Finale for my inventory control and eventually warehouse management system.

As our company transitions from being a start-up to a successful online business (made the Inc 500 fastest growing company list 2015) one of my tasks for 2015 as IT manager was to look for a solid Inventory Software that would fit our needs and allow us to not only grow but improve the integration of all our processes (purchasing, warehouse, product and inventory management, online and manual sales, crm, invoicing, order processing, product labeling, picking, shipping, returns management as well as the connection between all of our systems). I spent 2 months looking at what is available and sat through countless demos, used many sample accounts, read documentation, reviews, even called my uncle who worked in manufacturing of microchips for 20 years and knows the demands of extreme Inventory management. He suggested I write up a list of our needs which helped tremendously as I evaluated the options out there. To give some background we started with Bizelo and then used TradeGecko before transitioning to Finale Inventory. In my search I tested stand-alone inventory solutions (like Fishbowl, Stitch Labs, SKUVault) to full ERPs that included Inventory Management (like Salesforce, Netsuite) as well as in-betweens like Orderhive. The full list was of 38 systems evaluated. Because we use mainstream software like Shopify for e-commerce, ShipStation for shipping, but also less known solutions for other aspects, we wanted a software with ready made integrations for most of our needs, but that also had a complete set of APIs for connecting to anything else we wanted. Another very important point was customer service. Since we are entirely a tech driven company, solving any issues that come up in our complex connection of systems is critical and we need to count on a company that has excellent tech support. The reasons we finally decided on Finale Inventory were many. Their user interface is clean and easy to use (leads to productivity). It is a system that doesn’t try to promise you everything and the kitchen sink. What they do is manage inventory and they do it excellently. The pricing is competitive. Their built in integrations were seamless to connect. The API is complete and straight forward to work with. Their built in reports (highly customizable) are extensive and excellent. The customer service is outstanding. We spent two months preparing our switch over and now that we are on Finale our team continues to discover new advantages to this excellent software. Finale is continuously in development and adding features we know we will be wanting soon as we continue to grow. If you are looking for inventory software, I recommend you give them a serious consideration. We could not be more satisfied..

The ease of use and the ability to find and edit information within the program.