Fibotalk is a user engagement platform but it is not just a chat software. Fibotalk is a website analytics and customer engagement platform. Fibotalk provides funnel analytics, cohort analytics, event tracking, etc to its subscribers. These functionalities will help the digital marketing manager to make informed decisions to improve efficiency and productivity. Another cool feature of Fibotalk is NPS or Net Promoter Score. This feature tracks customer sentiments. Fibotalk supports one-time code implementation.

I am very happy with ease of implementation of Fibotalk. The Data on the platform is very good and it has helped us improve some features to increase adoption. Our biggest challenge was account based analysis of adoption, which is quite well thought out on the platform. We got good support for some custom reports that added value in our product.