Their support staff has been vary available and helpful. They are pleasantly guiding my through each step of the process and have made it clear I can reach out to them any time. I don't have to stress over being able to be effective with the product. I've reached out to customer support several times with various questions and they have been able to quickly and simply guide me through. They've made it very easy and quick to work my way through the software.

This software option allows us to offer and utilize EDI without having the keep in house software and IT Tech support. Lingo takes care of it all and their phone support is always extremely helpful, especially with techy items that are hard to understand. They walk you through anything! We have been using them for many years now. This is a great solution with ease of use for 3rd party online web portal EDI.

Have now been an eZCom user for over 10 years and compared to other EDI platforms it is by far the most user friendly! If we are mandated to use another platform we run it thru eZCom to simplify the role of our CSR team. On the rare instance when we need assistance we are able to speak with a real person or use the help function which actually does a great job of explaining the steps to take. Also, the platform is very user friendly and intuitive to use. Everything is clearly defined and easy to understand making it the most efficient EDI provider we use. Shortest window of time from start to finish for implementation too!