We had been using Microsoft's BCM product as our CRM platform for 13 years when Microsoft pulled the plug on it and we had to move to another platform. eWay-CRM came to the rescue and was able to migrate all our existing client contact records into their platform and we've been using eWay for 3 years now. The transition was very smooth and the learning curve was minimal, so the experience wwas very positive. The integration with Outlook and Microsoft 365 is seamless and makes using the product on a desktop or mobile device a breeze. eWay-CRM handles all of our use cases and more! The sales team uses eWay-CRM on a daily basis and the customer support is very responsive and helpful.

eWay online has been my n.1 tool for some time now and with the latest AI features it really helped me save time cerating new tasks or orgnanize my email communication. The flexbility is still a big advanteg - I can access the database from any device. I use the Kanban view a lot - organizing my open projects and tasks. I have also started to use marketing module and it looks good. So I'm very satisfied with eWay.

The syncing from Outlook is very good, the email and sequencing was terrrible in spring 2023. Very confusing and difficult to use.