The ACA compliance tool - The team helps walk through all errors. The forms are all done and sent out in a timely way. I also love the reports that are sent to our providers. This is pretty seamless.
I also feel that the quick solutions have helped us a great deal, if something is wrong it is corrected quickly.
My weekly feeds go thru without any issues to all of our benefit providers. They send the updates for changes my employees have made, new address, qualifying event changes, etc. Really makes for a peace of mind that weekly all of my needed updates are sent to each of them. I truly appreciate the TOP NOTCH assistance I receive if there happens to be any issues along the way. Everything Benefits does a GREAT job!
I like that there is a dedicated EDI Specialist for each client, but that there is a team support model where someone else on their team can jump in and assist if the specialist is out or dealing with a high volume and needs some help.
I also like that they are very responsive, a much better response time than working with the carrier EDI specialists directly.
I also like that they follow up consistently with the carriers when waiting for a response, and they copy me in on the communications so I know the status of everything.
I have had a very positive experience working with everyone from the Everything Benefits team.
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