ThankView helps us connect with our constituents in a variety of ways, and it has strengthened those relationships. Our customer success manager, Marie, has also been amazing to work with. The platform is user-friendly and continues to perform well, even with heavy workloads. The ROI we’re experiencing from using ThankView has been extremely positive. We’re seeing higher open rates, and we’ve noticed an increase in giving among those who have received a ThankView over the past few years.

It’s easy to learn how to use, and it’s straightforward to work with overall. It also makes segmentation simple and supports using videos.

The customer service is wonderful and the mass uploads are so helpful for a small team like ours.