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Evercontact

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13 reviews
  • 2 profiles
  • 2 categories
Average star rating
2.8
Serving customers since
2015
Profile Type
Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

4
1
5
0
3

Evercontact Reviews

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Profile Name
Star Rating
4
1
5
0
3
Cory F.
CF
Cory F.
Owner at Floodway Print Company
03/26/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Just works! Helps us keep our Google Contacts & CRM updated.

It works in the background and does the trick. Our CRM ties into Google Contacts so it's helpful to have everything updated as soon as that first contact is made.

About

Contact

HQ Location:
New York, New York

Social

@Evercontact

Details

Year Founded
2015