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Evercontact

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13 reviews
  • 2 profiles
  • 2 categories
Average star rating
2.8
Serving customers since
2015
Profile Type
Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

4
1
5
0
3

Evercontact Reviews

Review Filters
Profile Name
Star Rating
4
1
5
0
3
Stef B.
SB
Stef B.
MRG.NYC
10/24/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Contacts Up to Date!

The ease of use. It's works in the background silently keeping you organized. Updates let you know that the software is fining people you have dealt with in a long time. I find I am always surprised by what contacts get found/synced. Being on Google apps it had me my contacts much cleaner. I can see the business version being an excellent choice for larger companies.
Matthew F.
MF
Matthew F.
Technical Sourcer at Thumbtack!
07/12/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great for keeping up to date information

I like how it automatically scans for contact information and updates the records.
Stefano C.
SC
Stefano C.
Editor at economiaspicciola.wordpress.com
04/12/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Some flaws, but a decent service for contact management

Analysis of email signatures works really well and is incredibly time saving. Another killer feature, to me, is automatic syncing: really helpful and easy to use. Compatibility with Google, Outlook and Office 365 lets the user deal with quite a few different options.

About

Contact

HQ Location:
New York, New York

Social

@Evercontact

Details

Year Founded
2015