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Evercontact

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13 reviews
  • 2 profiles
  • 2 categories
Average star rating
2.8
Serving customers since
2015
Profile Type
Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

4
1
5
0
3

Evercontact Reviews

Review Filters
Profile Name
Star Rating
4
1
5
0
3
ZN
Zach N.
09/25/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Found that it left out key information

It helps to pull the majority of the information about the contact and saves a lot of time.
JK
Jonathan K.
04/24/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best way to save contact info

I like that it is much easier to save information from email signatures into my contacts
Channa H.
CH
Channa H.
VP, Revenue Operations at Inkling
01/16/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

integration with sfdc

the integration was easy to set up with the chrome extension

About

Contact

HQ Location:
New York, New York

Social

@Evercontact

Details

Year Founded
2015