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EverAfter

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128 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since

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EverAfter Reviews

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Profile Name
Star Rating
100
27
2
0
0
Duncan C.
DC
Duncan C.
Vice President, Customer Experience
12/12/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Incredibly powerful customer engagement

The rate of feature development and approach to helping SaaS businesses reach a broader range of customers with a quality experience is fantastic. It's easy to get started and was simple to integrate into our platform
Valentina G.
VG
Valentina G.
12/12/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Still the best! Easy to implement, intuitive to navigate, and simple to scale.

Partnering with EverAfter has been a game-changer for our customer journey. Everything has been incredibly straightforward. After just a brief training period, our team was able to navigate the platform independently. EverAfter has provided all the key features we need to create a seamless, customer-friendly onboarding and success portal. Our customers have fully embraced the portal, using it regularly and benefiting from its features. As adoption continues to grow, we're confident that we made the right choice! A big thanks to EverAfter’s dedicated team for their continuous support and expertise. Their guidance was instrumental in delivering our project on time and ensuring we added valuable extra features along the way. The customer support we've received has been exceptional, with rapid response times and quick resolutions to any challenges. After two years of using EverAfter, we can confidently say the experience has been exceptional. We’re now expanding our customer programs and exploring new use cases across the organization.
Allan R.
AR
Allan R.
11/07/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Everafter - Improving A Customer's Onboarding Experience

The positives of working with Everafter - The level of support you receive throughout the customer journey - I have had an exceptional experience thanks to the support of Everafter - The number of customisation options - Ease of integrating with our own platform - Ease of integrating it with Salesforce - For customers it is extremely easy to use - Implementing changes and edits is easy and can be done immediately. - Our users that use it everyday have easily adapted and incorporated it into their work.

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HQ Location:
Tel Aviv, IL

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What is EverAfter?

Design scalable, customer-facing interfaces that guide, engage, and empower your customers to work autonomously and achieve their goals. Unlike Customer Success Platforms, which are designed to optimize internal management, EverAfter equips businesses with the tools to optimize their services for their customers, to drive productivity and efficiency, ensuring that every interaction is strategic and goal-oriented by productizing programs like onboarding, ongoing communication, academy, QBRs, success plans, and more.

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