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EverAfter

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4.6 out of 5 stars
128 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
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Dock

124 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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EverAfter Reviews

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Star Rating
100
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Daniela R.
DR
Daniela R.
12/23/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Awesome tool to customer success

|EverAfter
Ever After can leverage customer success because it makes the onboarding experience much more enjoyable and engaging, the tool is friendly and intuitive.
Chantal K.
CK
Chantal K.
Media Account Manager - Growth LATAM at Taboola
12/22/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

practical tool of follow up

|EverAfter
That is very practice, and you can have an extensive follow-up e-mail in a very organized way.
GD
Gaurav D.
12/15/2021
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Amazing tool for orchestrating customer journey

|EverAfter
EverAfter simplifies customer experience. On a single page, you can depict the customer journey, track onboarding tasks, share calendars and do much more. It creates an environment that enables real-time collaboration with customers. Our customers often compliment us about their seamless onboarding experience. EverAfter enables us to deliver exceptional customer experience at scale. One of my new team members mentioned he wished he had this tool at a couple of previous places he worked at. That would have made their life simple and the customer experience delightful.

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HQ Location:
Tel Aviv, IL

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What is EverAfter?

Design scalable, customer-facing interfaces that guide, engage, and empower your customers to work autonomously and achieve their goals. Unlike Customer Success Platforms, which are designed to optimize internal management, EverAfter equips businesses with the tools to optimize their services for their customers, to drive productivity and efficiency, ensuring that every interaction is strategic and goal-oriented by productizing programs like onboarding, ongoing communication, academy, QBRs, success plans, and more.

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