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EverAfter

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128 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
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Dock

124 reviews

Product Description

Dock transforms the b2b buyer and customer experience by providing a single destination for clients. Instead of navigating multiple email threads, hidden attachments and random links, clients visit a personalized portal when they need something. The portals are easy for client managers to set up and host all of the key resources related to the relationship (links, pdfs, embeds, videos, action plans, etc.). Along the way, client managers get analytics to move deals and projects forward. With Dock, client managers save time and impress clients.

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EverAfter Reviews

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Star Rating
100
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2
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TV
Tanya V.
01/23/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Overall it's a good addition to CSM stack especially for scaled processes

- Quick replies, a matter of minutes, a few channels of communication - Flexible set-up - Ability to construct using pre-existing widgets - Easy to start using, no heavy onboarding needed - Nice service
Bogdan Z.
BZ
Bogdan Z.
01/23/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

building customized clients experience through EverAfter

this tool is dedicated to building a personal client portal, which can help in communication with clients, by sharing material and providing a personal experience. Can be super helpful in case you need to scale client's communication
Giuseppe M.
GM
Giuseppe M.
Business Operations Manager | SalesOps - PRINCE2 Certified
01/23/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Promising Customer Success Platform

I like the customization capabilities of the platform, the ready made templates, use cases, resources. The quality of the support received is amazing. Other tools do not offer these.

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HQ Location:
Tel Aviv, IL

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What is EverAfter?

Design scalable, customer-facing interfaces that guide, engage, and empower your customers to work autonomously and achieve their goals. Unlike Customer Success Platforms, which are designed to optimize internal management, EverAfter equips businesses with the tools to optimize their services for their customers, to drive productivity and efficiency, ensuring that every interaction is strategic and goal-oriented by productizing programs like onboarding, ongoing communication, academy, QBRs, success plans, and more.

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