EverAfter
128 reviews
- 1 profiles
- 5 categories
Average star rating
4.6
Serving customers since
EverAfter Reviews
ES
Eran S.
Taking the customer journey seriously
I love EverAfter's attention to detail, their responsiveness to questions and feature requests, the development team works amazingly fast which is great for fast-moving customers such as us.
The CSM assists us with any issue, however minor it is and gives invaluable tips.
The integration with SalesForce is very good and allows sharing information with other teams (Sales, Marketing) seamlessly and painlessly, saving the CSMs time and hassle.
TT
Theresia T.
Everafter Review
It's formatted so it's more encouraging to our user to read our KB or information. Moreover when our clients is not necessary like to read :)
SF
Shoshana F.
Great all in one solution for customer engagement
EverAfter is incredibly helpful for localizing all messages to our customers and ensuring that all of our customers have one location for all of our company updates and information. It allows our CSMs to speak 1:1 with clients regarding To-Do items or updates while also being a one to many solution for information that needs to be shared to a wider audience.
About
What is EverAfter?
Design scalable, customer-facing interfaces that guide, engage, and empower your customers to work autonomously and achieve their goals. Unlike Customer Success Platforms, which are designed to optimize internal management, EverAfter equips businesses with the tools to optimize their services for their customers, to drive productivity and efficiency, ensuring that every interaction is strategic and goal-oriented by productizing programs like onboarding, ongoing communication, academy, QBRs, success plans, and more.
Details
Website
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