Enterpret is a great tool for finding additional insights that are missed. Our internal teams are expected to surface feature requests, and as a result, there may be requests that are not submitted due to the time required to write up a requst. With Enterpret, it complements our process so we can sift through voice calls and other feedback sources to identify other customer's with the same request which allows us to better understand the need and quantify the impact. Furthermore, it can be used across a variety of teams like product marketing, customer success, and product. Additional features include being able to do trend analysis, natural language search, and integrations (Gong). My favorite thing about Enterpret is their team. They are extremely responsive, go out of their way to help so we can find value, and they develop quality products rapidly.

Enterpret is easy to use regardless of experience-level analyzing data. What I like best is how it does the work for you in identifying trends among specific language your customers leave. It surfaces things that might be easy to miss across other data-driven analyses.

Great team, the product is very modern and smart. Easy to get set up with existing integrations.