Best Software for 2025 is now live!
View the Winners
  1. Home
  2. Engageware
Product Avatar Image

Engageware

Show rating breakdown
4.4 out of 5 stars
125 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

177
66
13
1
3

Engageware Reviews

Review Filters
Profile Name
Star Rating
177
66
13
1
3
Ken G.
KG
Ken G.
Credit Union Champion | 2x Salesforce Marketing Cloud Certified | Digital Marketing & Experience | M.Ed Student
12/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great Knowledgebase, Even better support

|Engageware
We use Engageware for our internal and external content management, intranet, AI content search, member support, and Chatbot. We have had great success with the product, as it has been easy to maintain after implementation. When we run into issues, we have a great relationship with our support team, which has helped us solve everything we throw at them. The product has seen quite a few upgrades this year alone, and we are excited to see what is coming.
KS
Kristina S.
12/19/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Smart solutions to improve member and staff workflows! Wonderful partnership with Engageware team!

|Engageware
Knowledge Management solution allows our teams to have accurate and clear information to complete all areas of their job. There is an easy to use ticket/tracking solution for end users to submit improvement suggestions. This solution is daily used by over 65% of our organization. Our vendor partnership is strong and Engageware's teams support us well!
KB
Kristyn B.
12/18/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Employee Knowledge Management

|Engageware
When utilizing their Employee Knowledge Management product, I appreciate that content can be easily linked together and seemlessly updated across multiple resources. It is easy to see where else content is linked to know what contingencies exist across procedures and departments. They offer wonderful customer support.

About

Contact

HQ Location:
Tewksbury, MA

Social

@engageware

What is Engageware?

Engageware is a technology vendor that specializes in providing customer engagement solutions designed to enhance the customer experience. Their platform offers a range of tools for appointment scheduling, resource management, and personalized customer interactions, enabling businesses to streamline their operations and improve service delivery. Engageware focuses on helping organizations build stronger relationships with their customers through innovative technology and data-driven insights. For more information, visit their website at https://engageware.com/.

Details

Year Founded
2000