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Ender Turing

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32 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

29
3
0
0
0

Ender Turing Reviews

Review Filters
Profile Name
Star Rating
29
3
0
0
0
Larisa Z.
LZ
Larisa Z.
Head of Customer Experience & Services Department at UNIQA Ukraine
02/08/2024
Validated Reviewer
Review source: Organic

Great system for quality monitoring and process improvement

It is an excellent decision with AI for quality monitoring of all customers consultations via different channels. The system allows to receive scoring in real time of every conversation. It allows to identify problems implement the solution for improvement. Also, the system has a really useful options of trainings.
MG
Marcin G.
06/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Conversation verification

The Ender Turing program provides many opportunities among others to improve the quality of conversations. It allows you to verify the entire conversation , evaluate it in different categories , depending on the trainer. The information contained in the program is clear and easy to read, the time of the conversation is given and even the data for searching the case in the system. Evaluation of the conversation allows us to correct mistakes and make our work more efficient and more effective.
TP
Tomasz P.
06/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

Full-professional partner in FinTech business

Ender Turing solution is very user-friendly and easy to use in daily basic. They have implemented a few new solutions allowing us make some automations in analysys, create a kowledge base, training slots. We have had a few new requiremetns because of our taks differences (neccesary to separate team analysis area) and it was provided very qucikly and as accurate as we need. Customer service is all the time on very high level despite long time of cooperation - ET is focused on their customers.

About

Contact

HQ Location:
Tallinn, Harjumaa

Social

@EnderTuring

What is Ender Turing?

Ender Turing is a technology-driven company specializing in artificial intelligence and machine learning solutions. Their offerings include advanced data analytics, AI-driven automation, and custom software development tailored to enhance business efficiency and innovation. Through their expertise, Ender Turing aims to empower organizations to leverage technology for improved decision-making and operational excellence. For more information, visit their website at [enderturing.com](https://enderturing.com).

Details

Year Founded
2018