Because they manage all their research, development, and infrastructure completely in-house, updates roll out quickly and system performance is consistently stellar. The tool gets noticeably better every few months.

The most prominent factor is the speed of their transcription. Access to live TV and radio mentions almost instantly (within around 30 seconds to 1 minute of going to air) has changed the way our team approaches media monitoring. The filtering tools have great flexibility as well. It’s easy to set up customised search profiles with complex keywords. The platform is excellent at avoiding noise. It captures digital audio and video content with better transcription accuracy than most conventional media monitoring portals we tested.

As per our experience with the dart API, we can easily say it is the best feature. With other services, you don’t get any choice but to use their web dashboard which auto-normalises data. Here we stream raw structured metadata directly to our Power BI and Tableau via eMM. You might enjoy it. Ingestion usually takes less than 30 seconds. In addition, the precision of their speech-to-text transcription in digital video, YouTube and podcasts is far superior to what we have used. It is dependable, tidy and can take heavy tracking torrents without crashing or dropping feed.