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eGain

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59 reviews
  • 15 profiles
  • 16 categories
Average star rating
4.1
Serving customers since
1997
Profile Type
Category

Profile Name

Star Rating

35
24
2
1
3

eGain Reviews

Review Filters
Profile Name
Star Rating
35
24
2
1
3
Shashank G.
SG
Shashank G.
Technical Lead at Rubix Data Sciences Private Limited
02/11/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good but not best for the Corporates dealing in Customer Services

eGain Mail helps companies manage large volumes of customer emails and web forms responsively and effectively. There are pre-defined workflows to manage incoming email and web form inquiries.
Nidhi J.
NJ
Nidhi J.
Content Creator | Instagram Influencer | Social Media Manager
01/26/2023
Validated Reviewer
Review source: Organic

Excellent and powerful tool

The capacity to help people individuals in actual time while they visit web pages and find a solution promptly is a helpful tool that is easy to use and access. It resolves customer service and timely responses to problems.
Liz B.
LB
Liz B.
Professional, authentic, and eager to listen and learn.
01/25/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Great Platform

how easy it is to integrate multiple platforms and channels into one place to better target audiences and create engaging content.

About

Contact

Phone:
+1 408-636-4500
HQ Location:
Sunnyvale, CA

Social

@eGain

Details

Year Founded
1997
Ownership
NasdaqCM:EGAN