eGain
59 reviews
- 15 profiles
- 16 categories
Average star rating
4.1
Serving customers since
1997
All Profiles
eGain Sales Advisor
eGain Sales Advisor™ makes all your sales agents as good as your best sales agents by providing in-band conversational and process guidance.
eGain Offers
eGain Offers™ helps businesses engage visitors on the company website and Facebook fan pages with proactive, targeted offers. Using browsing behavior and other attributes, the solution anticipates visitor need and proactively serves a targeted offer.
eGain Notify
eGain Notify is a flexible, easy-to-use application for managing and delivering automatic reminders, alerts, and updates, i.e., notifications, at all stages of the customer relationship cycle.
eGain Reviews
MI
michelle i.
SC
Susan C.
Training and Implementation Specialist at Hippo Manager Software, Inc.Good concept, poor rollout
I do like that you can track cases and see everything related to them. I also liked the fact that you could search for an activity and see the entire audit trail.
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