eGain
59 reviews
- 15 profiles
- 16 categories
Average star rating
4.1
Serving customers since
1997
All Profiles
eGain Sales Advisor
eGain Sales Advisor™ makes all your sales agents as good as your best sales agents by providing in-band conversational and process guidance.
eGain Offers
eGain Offers™ helps businesses engage visitors on the company website and Facebook fan pages with proactive, targeted offers. Using browsing behavior and other attributes, the solution anticipates visitor need and proactively serves a targeted offer.
eGain Notify
eGain Notify is a flexible, easy-to-use application for managing and delivering automatic reminders, alerts, and updates, i.e., notifications, at all stages of the customer relationship cycle.
eGain Reviews
AM
Ali M.
Enables customers to solve problems on their own
eGain SelfService+AI has enhanced the level of self-service we offer to our customers. Besides, its multi-search enables users to search for information using keywords, natural language inquiry or pressing a topic tree.
SA
Shubham A.
Senior Talent Acquisition AssociateStreamlining online assistance for a better experience
The greatest part of eGain Cobrowse for me is the simplicity it offer in finding assistance. Agent have the ability to view my display swiftly and walk me through problems live, removing the need for extended explanantions.
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