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Edge

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194 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2019

Profile Name

Star Rating

173
17
2
1
1

Edge Reviews

Review Filters
Profile Name
Star Rating
173
17
2
1
1
AS
Alexis S.
04/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Real-Time Customer Insights That Help You Learn and Grow

Edge is most helpful by letting you learn in real time what your customer audience thinks, giving you room to further learn. Cons to edge, It would be nice if you could withdrawal immediately & receiving your payment almost instantly
Dori H.
DH
Dori H.
04/06/2026
Validated Reviewer
Review source: Organic

Clear Numbers and Insightful Pie Chart Recognition

I like seeing the numbers clearly, and I also like how the recognition is placed in the pie chart format.
Elaina W.
EW
Elaina W.
04/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful Support and Fast Bug Fixes, but the 2-Step Review Process Slows Things Down

Alex Chomphosy has been very helpful, and the chat box is useful as well. I’ve been getting speedy updates on bug resolutions, which I appreciate. That said, the 2-step review process is a major bottleneck.

About

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HQ Location:
Elk Grove, US

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What is Edge?

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews. We are headquartered in Sacramento and backed by investors like Mucker Capital, Jason Calacanis’ Launch Accelerator, and Moneta Ventures to redefine how frontline employees earn and service brands win.

Details

Year Founded
2019