The platform is very easy to use and I do like the aesthetics of it. It is very easy to train anyone how to use the platform, can get them to understand within a minute.

Eden has helped us maintain efficiency and order as we moved into a new space. The platform is easy to navigate and has different features that we can add or remove based on our needs. If we had any questions or concerns, our CSM was always on hand to offer us support or solutions. The price point is also extremely affordable given the service they provide for our company. This software is also extremely convenient to use. Most of our employees did not even need to undergo training to figure out how to utilize the platform. The interface is easy to understand and navigate. All pertinent information and features are available on the homepage so it was not time consuming to sign up or check in. Integrating this with Slack and Google Calendar also made the transition to this software quite seamless.

The ticket system is what I find most useful. Its been able to help make operations run more smoothly by having this workflow. It's also helped with not having to filter through 100 slack messages per day.