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Eccovia Solutions

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ClientTrack

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ClientTrack comes built with easy-to-use design tools that allow you to create your own workflows, forms, queries, logic rules, and eligibility requirements, empowering you to build a solution tailor-made for your unique circumstances, even as these circumstances change and require new elements

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ClientInsight

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ClientInsight is Eccovia’s data warehouse and business intelligence platform, bringing AI-driven data cleansing and data quality-checking, big data analysis, automatic error finding and alerts, and more into a data warehouse environment. Some key features include: Data Warehouse: ClientInsight was built to serve communities with multiple data sources. The extensible architecture of ClientInsight can integrate data sources such as HMIS, electronic health records (EHR), and many others. The ClientInsight platform provides an end-to-end solution for ingesting large datasets, processing data in a customizable pipeline, as well as client deduplication and matching within and across data from all source systems. Additional security measures separate personally identifiable information (PII) into a more secure database while storing de-identified data in the data warehouse. Data Quality Alerts and Reports: ClientInsight helps you identify data quality issues the day they become a problem, not months later. During data ingestion, the system will run data quality checks based on the data source export specifications, scanning the data for violations. If the violation rate exceeds a predetermined threshold, ingestion is halted and the system sends an alert to system administrators. After ingestion, ClientInsight continues to perform data quality scans to identify any additional issues, using statistical analysis, artificial intelligence, and machine learning techniques. Client Deduplication: Save yourself hours of effort with ClientInsight’s intelligent, AI-enhanced client deduplication. When you aggregate client data from multiple sources, one of the biggest issues is duplicated client data, inflating the administrative burden and skewing the numbers of reports. ClientInsight uses a state-of-the-art machine learning library to perform dynamic probabilistic matching and overcome systematic biases, letting you train the system to do the most tedious work for you. System Performance Reports: Watch the impact of your programs unfold in real time. ClientInsight’s System Performance Reports allow you to review each program’s progress and effectiveness. You can see how long clients are enrolled in each program and measure how well each project is performing. With real-time data, these reports enable you to spot areas of opportunity and watch progress as it occurs. With the power of data warehousing, superior data analytics potential with integrated Power BI, and AI to tackle the most time-consuming work of data quality and record deduplication, you can position yourself at the highest vantage to truly see the patterns hiding in your data. ClientInsight empowers you to make intelligent, data-driven strategies that can help you transition into predictive rather than reactive services, provide targeted interventions, more efficiently use your time and resources, and most importantly, yield superior outcomes for the people you serve.

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Hannah H.
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Hannah H.
Executive Director at Homeless Children's Foundation
04/25/2019
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Review source: G2 invite
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Expensive but well developed

It has great capability to track clients effectively.

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