All features provided in Help & Manual are quite useful and also easy to understand and use. Personally, what I like best are : The Manual Designer, an awesome feature for designing and creating printed guide. We can design our own layout for our printed guides. Image Shortcuts is also a good options to create a short cut for your image. After that, if you change the image externally, it is automatically updated in the project. You do not have to reenter the image in the help topic. The templates are HTML based and extremely customizable and flexible. We can change each and everything from text, to color, to icons, to layout, everything! The light weight application with features and options quite intuitive and requires very less training The support is really appreciable. You raise a request or any issue, and within some time (at times in minutes) you will get reply from their support. The low price with all features of RoboHelp and FrameMaker

No longer having to fight with Word on numbering. I am sure its not just me, over and over again I lost the formatting of sections, every time I added a new page in the middle the numbering would restart at 1 from there on. Hours wasted having to check and recheck the page numbers, index and sections numbers. A thing of the past now. Having templates for the output. All the documents produced have a standard look and feel regardless of who does the content.

The ease with which Help & Manual allows you to create detailed help targeted at mutliple platforms from the same source, and even specify platform specific features to provide the best user experience possible.