We are a SaaS business that operates in the data analytics for recruitment space. Therefore, it's really important that we have a good data culture internally to ensure that we practice what we preach. Ebsta's email tracking allows us to seamlessly track all of our email communications into Salesforce against the specific activity type which allows us to analyse our own activity. It's easy to use and has become an essential part of our process in the Customer Success team.

I have been using Ebsta to help manage my sale process for two years and rely on it tremendously. It eliminates the needs to sort my gmail Inbox and all but eliminates my need to rely on my memory. The recent upgrade to Cadences has greatly enhanced my ability to handle a large pipeline in a multiple touch, 9 month sales cycle. Our sales success is greatly enhanced by Ebsta!

The Sales reps prefer to work directly from their Gmail and generally don't like to have SF open. Ebsta has a good info-bar that sits neatly at the top of our your Gmail to sync vital sales info directly in your Gmail view.