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Ebsta

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162 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.6
Serving customers since
2012
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

130
21
8
2
1

Ebsta Reviews

Review Filters
Profile Name
Star Rating
130
21
8
2
1
Derek R.
DR
Derek R.
HVAC, Plumbing & Electrical Wholesale Support Specialist, Developing Strong Customer Relationships with Coolfront
03/16/2017
Validated Reviewer
Verified Current User
Review source: Organic

A Must Have for Salesforce Users!

This app makes my life a lot easier. Instead of having send an email and log the action in Salesforce, Ebsta does it for me right inside Google. Being able to update a SF record without having to go be in SF makes me super happy! Also, I often search for new clients on LinkedIn and Twitter. Ebsta automatically scans the profile I'm looking at and gives me results found in my SF records. I would definitely recommend trying it out! Now that I'm using it, I'd hate to go back to life without Ebsta!
Ray S.
RS
Ray S.
Success Manager (SEM) at PureCars
03/16/2017
Validated Reviewer
Verified Current User
Review source: Organic

ebsta is a must have!

The amount of time I save by clicking one button to log information into SalesForce.
Emily M.
EM
Emily M.
Senior Consultant at World-Class Industrial Network
03/16/2017
Validated Reviewer
Verified Current User
Review source: Organic

Big fan of Ebsta

Ebsta is great! Very easy to use. Although there are other tools to link Gmail to Salesforce, and some may cost less, there is certainly plenty of value for your money with Ebsta. I particularly appreciate the ability to link my emails to records in Salesforce!

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HQ Location:
London, United Kingdom

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Details

Year Founded
2012
Website
ebsta.com