My team and I find email tracking the most important tool in our toolbox! Knowing when a client or prospect has opened an email is amazing but knowing how many times they opened an email is even better. This enables us to strategically do our follow-up.

We've been using Ebsta for years now, and this tool is excellent at what it aims to accomplish. Truly a tool that is successful at increasing productivity and helps its users with being efficient in the day to day tasks. Our Sales teams like how easy it is to convert emails from their inbox into Salesforce activities, so adopting Ebsta is easy. The best part of Ebsta is the support, hands down! I've been working with Alp for years, and he is precisely the kind of support you hope for when working with a technology service - reliable and responsive!

I pay good money for this app because I want to have all my correspondence with sponsors of our students in their records in Salesforce. I can just click right there in the letter I am writing and not have to write a letter from within Salesforce. I don't have to even open salesforce. Their tech support is great too. I have my own assigned person to be my tech if needed.