Zence

0 reviews

Unlock Unmatched Connected Customer Experience with Zence Zence is a combination of products which help brands offer a connected CX — from Acquisition to Retention. The suite unifies Loyalty, Campaign, Feedback, Ticket Management, Lead Management, Customer Data Platform + Insights. Zence 360° CRM solutions help brands break the silos and brings sales, service, marketing, and analytics together to power unified brand’s Customer Experience.

Zence Analytics

0 reviews

Drive better business results with data-led insights Reports & Visualization | Marketing Automation | Business Intelligence 1. Reports & Visualization Atlas Get a comprehensive brand performance analysis and a bird eye view of all important KPIs KPI Alerts Receive instant alerts and notifications via WhatsApp. Know your brand’s pulse. It’s a daily dossier of your top KPIs Report Extracts Report extraction module helps brands extract reports based on customized parameters Report Builder A BI tool that allows brands to create custom data visualizations as per their requirement 2. Marketing Automation Seg-Con Leverage capabilities of Advanced Customer Segmentation tool to drive outcomes via targeted promotions Customer Data Platform Bring all data together for a Single View of Customer and offer Connected CX across all touchpoints 3. Business Intelligence Oliver Assistance Receive instant support via AI-powered user chatbot and get the required data you need Strategy & Insights Our team of experts help brands curate sharp marketing intelligence to enhance decision-making