Convenient to run interviews and diary study. Customer support is great Number of features such as video answers and selecting people based on different criteria. Diverse pool of users to recruit. New features of AI-infused tech to analyze data.

Dscout speeds up research significantly, and its diary study tool is best in class for capturing rich, in-context insights. The support from the dscout team is excellent—always very responsive and ready to assist with any issues or questions.

Recruitment and data collection are the two hardest parts of the research process. I really enjoy having a platform that does both, and makes it so simple. I've also enjoyed having personalized support from survey designers on the Dscout team who will review my survey and give feedback before launch. It makes me feel very supported and I always appreciate having an extra set of eyes on my work as it is easy to forget things or make a mistake. Outside of the product itself, and more so on the branding side of things, Dscout has lots of visibility in my network as a trusted tool--I see Dscout hosting learning events and conversations, and as a partner at UX conferences--which makes me feel good about using the product.