The capabilities of the platform are unlike any other - running diary studies is easy with this platform and if you are able to get help from researchers at dscout, even better! This platform allows you to understand an end to end journey and the amount of panelists they have that meet tricky criteria is great.

+ The usability of the product is fantastic. Any user can quickly get familiar with it and start running studies within a couple hours after account activation. + The dscout support team is stellar! They are always super responsive and very helpful when planning and managing a project. Great work ethics and deep knowledge in their fields. + I love the fact that many of my feedbacks as a user and client *have* been heard and ended up making it into the final product as improvements and new features. As a client, this is HUGE! + dscout is not just a tool... it's a service. And the way they connect all the pieces of their offerings enables me reduce process friction and focus on what matters to me: getting high quality snippets of lives of my users and target users.

Been using dscout for almost a year across a number of projects and truly is the most intuitive qual research tool I've used. Love that we can so quickly set up indepth interviews and online diary studies and it takes out a lot of the pain in managing research due to their new tools (e.g. automatic messaging of respondents, slack integration, video reel creation). Setting up and programming new research is a breeze. The learning curve is easy but the team are so approachable and always fast and helpful with questions if cannot find in their learning center. I don't like to think about research without dscout as it makes my life a breeze and gives us fun and insightful user input.