Our team has had a great experience working with dscout! We shifted from almost entirely in-person research to entirely virtual research with dscout at the start of the pandemic. The dscout platform and team made the transition easy and we've been impressed with the success we've had conducting research virtually. Our dscout team is fun to work with and always willing to jump in to help us with creative problem solving or to help us reach tight deadlines. I really appreciate that they often ask us for our honest feedback and are continuously looking for ways to improve their platform and our working relationship.
The dScout Live platform offers automated transcription of all interviews- even better, it lets you create video clips simply by highlighting text, and even lets you edit them together into simple highlight reels that can be shared with colleagues. -This makes it incredibly easy to share out a short reel of customer clips at the end of each week of research.
Their diary platform is fantastic for contextual research, particularly in the age of COVID. I have used their missions platform to have customers walk through various tasks, complete missions at stores and provide instant feedback on their experience, and have even tested an end to end digital platform concept using nothing but inVision prototypes and the diary platform.
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Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently.
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