Dscout's diary study feature is irreplaceable. I haven't found any other research tool that does what it does. I really appreciate how Dscout keeps adding new features like usability testing and media surveys—they've been super helpful for me. The customer support is also very helpful. They can always address my questions in a timely manner.

The ease in which you can screen participants, and the diversity of the scouts on the platform, the quality of the scouts and their responses, the quality of the support staff

I'm new to dscout, but I've been in the tool daily since starting my new role. The range of features in dscout has been impressive. The ability to launch a variety of studies each with different methods has been awesome for me and my team. Not to mention there was a very samll learning curve for me; it's quite easy to use. I'm also very appreciative of the tagging features within the tool. Though they are not as robust as other qualitative analysis tools, its nice to have recruitment, raw data (including transcripts, responses, video, and pictures), and analysis all in one tool. I hope this is an area that dscout continues to develop! Their support team is great, so this is something that I will mention in a future meeting!