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dscout

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163 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2011
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Canny

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Canny is a solution for teams to collect and organize feedback from theirs users.

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dscout Reviews

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Michael D.
MD
Michael D.
08/13/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Good but could be better

I love the ability to hand select scouts from a pool. That way i can choose the best quality scouts not just those that meet the bare minimum recruiting criteria. I use dscout for just about every project because of this. Only time I go outside of Dscout is for Surveys or the occassional unmoderated usability test.
Lin N.
LN
Lin N.
User Research for Emerging Technologies, Ph.D. in Embodied Cognition/Experimental Psychology
08/13/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Steep learning curve, need to be more intuitive to use

After having done at least 5-8 different kinds of projects on dscout over the years, I am starting to enjoy dscout as a go to tool for qual research and recruiting tool. There is definitely an element of "I use it because I have to, not because it's the best UX" but I have high hopes for dscout!!! - I like that I can filter by open end and closed end, and I also like that you sort open ends by most to least expressive. It really eases analysis needs and expedite my research. Most of our work is pressed for speed these days - I like the panel size and quality of scouts - I like that you made it easy for users of all ages - not just tech savvy ones it seems - to record their mobile screen while TOL (think out loud) - I also like your human support, the quick responses and flexibility. it makes up for the average UX and usability pain points of your products/system
LE
Lauren E.
08/13/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dscout Gives High Quality Service and Participants

The best part about dscout is the account reps that help you along the way. They provide everything from test set up coaching based on their participant pools to reviewing screeners and set ups. At the very least it's great to have a separate set of eyes on my materials who aren't so close to projects that can give objective feedback. Additionally, the quality of participants is top notch. They always give detailed feedback and are so passionate to be part of studies!

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HQ Location:
Chicago, IL

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@dscout

What is dscout?

Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use Dscout to test ideas, iterate quickly, collaborate, and build confidently.

Details

Year Founded
2011
Website
dscout.com